Understanding Smart Adapter messages

Using a power adapter, other than an adapter that was designed to be used with your computer, can cause the notebook computer to display a notification message in the bottom-right corner of the screen.

NOTE:If the  Smart Adapter message is displayed and you are using the adapter provided with the product, then update to the latest BIOS version for your model.

Smart Adapter message Actions
Smart Adapter message - power output is too low This message indicates the AC adapter does not provide enough power for the notebook computer to be used. The battery light might blink rapidly 8 times and the battery icon in the system tray indicates the computer is operating on battery power.

For example, using a 65W AC adapter or 65W Travel Adapter on most Mobile Workstation series notebooks is not supported.

This message does not indicate the AC adapter needs to be replaced or is defective. Use the appropriate AC adapter for your model notebook computer.

Use the power adapter that came with your notebook computer for better performance. If you need a replacement adapter, see Ordering HP Certified Replacement Parts.

Smart Adapter message - reduced performance This message indicates the AC adapter is providing enough power to use your computer, but not enough power to deliver expected performance.

For example, attempting to use a 65W AC power adapter designed for a high-performance notebook works, but performance is not optimal. High-performance HP Notebook computers require a 90W AC power adapter.

Use the power adapter that came with your notebook computer for better performance. If you need a replacement adapter, see Ordering HP Certified Replacement Parts.